Terms and Conditions

Methods of Payment

  1. Paypal Payment

Delivery and Collection

  1. We deliver to all areas of UK (Please contact us for other areas)
  2. Standard Delivery for mainland UK is within 3 working days but we make every effort to despatch your order within 1 working days of receipt.
  3. We will advise you by email once your order has been dispatched.
  4. Delivery will be made by Royal Mail , but may also be delivered by courier service.

Goods not recieved.

  1. If you have not recieved your parcel within 5 working days from notification of despatch, please contact us.
  2. Please note that Royal Mail does not consider a parcel missing until a period of a least two weeks has elapsed. Once confirmation has been received from Royal Mail that the order is considered missing, we will process your refund or replacement.
  3. During disruption to the postal service such as a postal strike, orders will be dispatced via courier where courier charges have been paid for.
  4. Every Party Counts cannot be held responsible for unforeseen delays or disruptions to delivery due to general weather conditions or localised disruption which may affect delivery.

Cancellation of order.

  1. If you wish to cancel your order placed online or via email , please contact via email at everypartycounts@sky.com advising us of your intention.
  2. We will action your request immediately and refund your payment, however it may not always be possible to stop an order asv we may have already processed and despatched. if your order has been despatched we will email you a returns form which must be completed and enclosed when you return your goods. Refund of payment will be made on receipt of goods and proof of postage must be obtained.

Toys and Balloon Safety

  1. All our toys comply with European toy safety regulations.
  2. Please be aware that some toys are unsuitable for under 3s. please read all instructions carefully.
  3. Adults should inflate balloons and need supervise children with their use.
  4. If Helium Gas is used to inflate balloons, then this should be done by a trained adult.

Chocolates and Sweets

  1. Please be aware that chocolate and sweet products may contain traces of nuts.
  2. The purchaser is responsible to ensure that sweets and chocolates are suitable for the recipients to consume.